Terms and Conditions
General conditions and terms of bookings
1. CONFIRMATION OF THE PROGRAM:
The reservation is considered confirmed upon a full payment of the arrangement 14 days (2 weeks) prior to the arrival of the individual / group.
Bookings/reservations should be sent by e-mail or via mail and be signed by the client. The client must be at least 18 years old to make a reservation. A contract is made when LAPLAND VUOLLERIM WELCOMES YOU AB accepts the booking by sending a written confirmation.
GIFT CARDS is valid for products and experiences and can not be exchanged for money. The recipient needs to contact Lapland Vuollerim Welcomes You AB to arrange details for their stay and the use of the gift card
All the prices include value added tax (VAT).
Payment in SEK for the contracted booking must be received by LAPLAND VUOLLERIM WELCOMES YOU AB prior to arrival of the individual / group by transfer directly to the bank account. All other kinds of payments such as credit cards (VISA, Mastercard, etc) or PayPal, will unfortunately incur additional charges.
The payment shall be remitted to:
Bank connection and details:
P.O Box 735 SE 941 28
Phone: +46 771 23 00 23
SE50 8000 0826 4405 3181 4135
Any cancellation must be made by e-mail to firstname.lastname@example.org The date on which the e-mail is received by LAPLAND VUOLLERIM WELCOMES YOU AB will determine the applicable cancellation charges . If a cancellation is made later than 14 days (2 weeks) before the first day of the event LAPLAND VUOLLERIM WELCOMES YOU AB will charge 75% of the arrangement costs. If a cancellation is made 7 days (1 week) or less prior to the excursion or in case of a no show, 100% of the previously agreed costs of the scheduled arrangement will be charged.
6. ROOMING LIST:
The definitive rooming list must reach LAPLAND VUOLLERIM WELCOMES YOU AB no later than 14 days (2 weeks) before the group’s arrival.
7. GENERAL CONDITIONS:
Meals as indicated in each program. Specified meals are prearranged with substitutions normally not available. Persons requiring special diets due to medical reasons are kindly asked to advise details when making the tour reservation. Not included in price: Unless specified in program, flights, meals, drinks, alcoholic beverages, items of personal nature and services are not included in price.
LAPLAND VUOLLERIM WELCOMES YOU AB and associated companies and deliverers are not responsible for changes in program or schedules that may occur due to ice, snow, weather conditions, temperature conditions or Force Majeure.
Thermal outfits can be pre booked and rented for outdoor activities.
Horseback riding bookings includes helmets.
Snowmobiles and clothing: The equipment consists of snowmobiles, which are easy to handle and are developed for the demanding conditions of arctic climates. The snowmobile safaris include fuel, oil and maintenance, thermal outfits, snowmobiling shoes, under-hoods and helmets and mittens. The driver of a snowmobile must be at least 16 years of age. Swedish law prohibits driving a snowmobile under the influence of alcohol or drugs. Insurances: Liability coverage for damage caused by the client to the snowmobile amounts to SEK 8000 – 10000/ accident. All clients are responsible for having a valid personal health insurance with accidental injury health coverage.
8. INSTRUCTIONS AND GUIDANCE:
Technical, environmental and safety instructions are provided before all adventures. This information allows all participants to be able to act responsibly and safely during the adventure.
9. ARRIVAL DELAYS:
In an event of delayed arrival to the resort, LAPLAND VUOLLERIM WELCOMES YOU AB retains the right to apply a surcharge according to detailed calculations for extra costs due to the delay.
LAPLAND VUOLLERIM WELCOMES YOU AB always recommend that clients have valid travel insurance during their travel in Sweden and when participating in activities All clients are responsible for having a valid personal health insurance with accidental injury health coverage.